FIELD SUPPORT
Keep the work
moving.
Fast answers for a private, offline-first proposal workflow.
When reporting an issue, include your device model, iOS version, QuoteWalk version and the screen where it happened. Never send a backup passphrase.
START HERE
Three checks solve most interruptions.
- 01
Confirm QuoteWalk and iOS are up to date.
- 02
Close and reopen the affected screen without deleting the proposal.
- 03
Create an encrypted backup before reinstalling or making major device changes.
COMMON QUESTIONS
Clear answers, without a ticket maze.
Does QuoteWalk need an internet connection?+
The core proposal workflow, PDFs, signatures, Saved Work and encrypted backups operate locally. An internet connection is needed only for Apple services such as purchasing or restoring QuoteWalk Pro.
Where is my work stored?+
On your device. Use Backup & Transfer to create an encrypted .quotewalk file and save it somewhere you control.
Can QuoteWalk recover my backup passphrase?+
No. The passphrase never leaves the backup screen and cannot be recovered. Keep it separately from the backup file.
Why can’t I scan a room?+
Room scanning requires an iPhone or iPad with LiDAR and a space that RoomPlan can capture safely. Manual measurement remains available on every supported device.
How do I restore QuoteWalk Pro?+
Open QuoteWalk Pro and choose Restore Purchase while signed into the Apple Account that originally purchased it.
Are Canadian tax presets automatic tax advice?+
No. They are editable starting points. Taxability depends on the work and place of supply; verify the final rates and application with a qualified tax professional.
NEED A HUMAN?
Contact the developer.
The public support contact will be connected to this page before App Store release. During TestFlight, reply through your invitation or send beta feedback from TestFlight.